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In the last 111 years, that company philosophy has not changed a bit and Mason Box still prides itself on creating award-winning boxes. That quality product has Mason Box's clients, some of the biggest names in the retail business, coming back for more.
With consolidation changing the folding carton industry almost daily, companies must go beyond quality and service to eat its piece of the profit pie. Some firms focus on the traditional methods, such as on-time delivery, while others bolster the bankbooks with the objectives of the day, like strategic acquisitions.
Hector DeJesus is a feeder operator at Jacksonville, Fla.-based Rex Corp. He's paid to print folding cartons, not proofread them. Yet earlier this year, he found a typo on an African-American hair care carton while reviewing a makeready sheet that had already been approved by the customer. The misspelled word was a doozy: Methylchloroisothiazolinone.
