Metso has opened a new Metso Service Center in France, at Gainneville in the Normandy area. The new center, which covers 500 square meters of workshop, storage, training and office space, will further enhance Metso's service support for local valve customers.
Besides traditional valve maintenance services, Metso Service Centers offer value-added services, such as Criticality Analysis, Valve HealthChecks and Valve Management Solutions. Customer-specific predictive and preventive maintenance programs are also part of the offering at the Gainneville service center.
As in all Metso Service Centers, all repair and overhaul work is carried out according to Metso-defined service procedures, and products leave with certification and a standard warranty.
The Metso Service Centers follow quality and environmental procedures according to ISO9001 and ISO14000- All service personnel at the French service center are ATEX certified. The Metso Service Center at Gainneville will be MASE certified during 2012.
31 service centers globally for valve maintenance
Metso's strategy is to offer knowledge-based services close to customers' premises, so its global service network is continuously growing. Today, Metso has 31 service centers globally to safeguard customers' valve maintenance. Globally, Metso has signed more than 70 Valve Management Agreements with its customers.