Ingersoll Rand partners with Azima to power its equipment services business

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Ingersoll Rand partners with Azima to power its equipment services business

August 10, 2010 - 17:21

WOBURN, MA, Aug. 10, 2010 (Business Wire) -Azima DLI, the premier provider of predictive machine condition monitoring and analysis services, today announced details of a multi-year agreement with Ingersoll Rand's Industrial Technologies Sector. Ingersoll Rand's Industrial Technologies Sector has selected Azima DLI as its global condition monitoring partner, and an important enhancement of the company's equipment service business. The initial partnership covers compressors installed at customer sites in North America and may expand to focus on additional equipment and geographies.

"Azima DLI's deep bench of expertise and its ability to provide field support through online troubleshooting and web-based reporting proved to be the deciding factors in our choice".

Through this relationship, Ingersoll Rand will provide customers with the opportunity to utilize Azima DLI's WATCHMANTMReliability Services to support long-term service and maintenance contracts. Under this offering, Ingersoll Rand's field services team will deploy internet-enabled Azima DLI DCA-60TMdata collectors to gather vibration data from customer sites and transmit to the Azima DLI Diagnostic Center. From there Azima DLI's expert diagnostic team will promptly review and recommend certain necessary maintenance action. Ingersoll Rand and its customers who utilize this service will have access to all machinery data, reports and analysis through Azima DLI's unique WATCHMAN Reliability PortalTM2.0. Azima DLI's advanced diagnostics tools and expertise will enhance the world-class equipment reliability offering that Ingersoll Rand provides to its customers.

"Azima DLI's deep bench of expertise and its ability to provide field support through online troubleshooting and web-based reporting proved to be the deciding factors in our choice," said Ingersoll Rand Project Manager Mike Jose. "Azima DLI is an important partner that will help expand our services capabilities and improve overall customer satisfaction and loyalty."

"We are delighted to support Ingersoll Rand in this strategic initiative" said Azima DLI President Jonathan Hakim. "Our expert analysts, advanced software and flexible, subscription-based service model provide Ingersoll Rand, and our other leading industrial customers, with the information they need for insightful decision making that delivers lower maintenance costs and improved plant reliability."