"Azima DLI's deep bench of expertise and its ability to provide field support through online troubleshooting and web-based reporting proved to be the deciding factors in our choice".
Through this relationship, Ingersoll Rand will provide customers with the opportunity to utilize Azima DLI's WATCHMANTMReliability Services to support long-term service and maintenance contracts. Under this offering, Ingersoll Rand's field services team will deploy internet-enabled Azima DLI DCA-60TMdata collectors to gather vibration data from customer sites and transmit to the Azima DLI Diagnostic Center. From there Azima DLI's expert diagnostic team will promptly review and recommend certain necessary maintenance action. Ingersoll Rand and its customers who utilize this service will have access to all machinery data, reports and analysis through Azima DLI's unique WATCHMAN Reliability PortalTM2.0. Azima DLI's advanced diagnostics tools and expertise will enhance the world-class equipment reliability offering that Ingersoll Rand provides to its customers.
"Azima DLI's deep bench of expertise and its ability to provide field support through online troubleshooting and web-based reporting proved to be the deciding factors in our choice," said Ingersoll Rand Project Manager Mike Jose. "Azima DLI is an important partner that will help expand our services capabilities and improve overall customer satisfaction and loyalty."
"We are delighted to support Ingersoll Rand in this strategic initiative" said Azima DLI President Jonathan Hakim. "Our expert analysts, advanced software and flexible, subscription-based service model provide Ingersoll Rand, and our other leading industrial customers, with the information they need for insightful decision making that delivers lower maintenance costs and improved plant reliability."