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International Paper extends HR services contract with Hewitt Assocs

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International Paper extends HR services contract with Hewitt Assocs

April 14, 2010 - 11:14

LINCOLNSHIRE, IL, April 14, 2010 (Press Release) -Hewitt Associates, a global human resources consulting and outsourcing services company, announced today that it has renewed its long-standing contract to provide HR business process outsourcing (BPO) services to International Paper Company, a global paper and packaging company. Hewitt and International Paper inked their initial HR BPO deal in 2001.

Under the terms of the contract, Hewitt will continue to provide a full range of HR BPO services, including payroll, workforce administration, health and welfare administration, recruiting support activities, application support and help desk services using the SAP® platform. In addition, Hewitt will provide call center and HR manager support activities, learning administration, and flex staffing management services using a variety of applications. The agreement covers more than 40,000 International Paper employees. Hewitt's offices in The Woodlands, TX will remain the primary hub for delivering HR services to International Paper's employees.

"Hewitt has been our trusted HR partner for nearly a decade," said Paul Karre, senior vice president of Human Resources and Communications at International Paper. "As an early adopter of HR BPO, we have worked through a variety of challenges over the years and have always come out with a better solution. Hewitt's support integrating our acquisition of Weyerhauser's Containerboard, Packaging and Recycling (CBPR) assets and their 15,000 employees demonstrated the strength of our partnership and our ability to execute together. We continue to be extremely pleased with the benefits we get from working with Hewitt. The true value is that they come to us with new ideas, new solutions and innovative approaches. It's only natural to extend our relationship."

"We're honored to continue serving International Paper and its employees," said Jim Konieczny, Hewitt's president of HR BPO. "Our long-standing partnership has enabled both Hewitt and International Paper to learn from one another and grow together to better serve International Paper's employees. We are very happy with the innovative and sustainable results we have produced together as pioneers in the HR BPO industry, and we look forward to seeing the groundbreaking BPO solutions this relationship produces in the future."

Financial terms of the deal were not disclosed.

About International Paper Company

International Paper (NYSE: IP) is a global paper and packaging company with manufacturing operations in North America, Europe, Latin America, Russia, Asia and North Africa. Its businesses include uncoated papers and industrial and consumer packaging, complemented by xpedx, the company's North American distribution company. Headquartered in Memphis, Tenn., the company employs more than 61,500 people in more than 20 countries and serves customers worldwide. 2008 net sales were approximately $25 billion. For more information about International Paper, its products and stewardship efforts, visit

About Hewitt Associates

Hewitt Associates (NYSE: HEW) provides leading organizations around the world with expert human resources consulting and outsourcing solutions to help them anticipate and solve their most complex benefits, talent, and related financial challenges. Hewitt consults with companies to design and implement a wide range of human resources, retirement, investment management, health management, compensation, and talent management strategies. As a leading outsourcing provider, Hewitt administers health care, retirement, payroll, and other HR programs to millions of employees, their families, and retirees. With a history of exceptional client service since 1940, Hewitt has offices in 33 countries and employs approximately 23,000 associates who are helping make the world a better place to work. For more information, please visit